Privacy policy
Last updated: 28 July 2026
BangleCart ("BangleCart", "we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect, why we collect it, how we use and share it, and the rights you have over it.
This policy applies to www.banglecart.in and all related services. By using our website, you agree to the practices described here.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell to you.
1. Information We Collect
Information you give us
- Contact details — name, email address, phone number, billing address, shipping address
- Order information — items purchased, order value, order history, delivery preferences
- Account information — username, password and preferences, if you create an account
- Communications — messages you send us by email, contact form, phone or social media
- Marketing preferences — your newsletter and promotional messaging choices
- Reviews and content — product reviews, ratings and photographs you choose to submit
Information collected automatically
- Device and technical data — IP address, browser type and version, operating system, device identifiers, screen resolution, time zone
- Usage data — pages viewed, products browsed, items added to cart or wishlist, referring website, search terms used on our site, session duration
- Cookies and similar technologies — see Section 6
Payment information
Payments are processed by secure third-party payment gateways. Card numbers, UPI credentials, CVV and net-banking passwords are entered directly with the payment provider.
BangleCart does not receive, process or store your complete card details or banking credentials at any time. We receive only a transaction reference, payment status and the last four digits of the instrument used, for order reconciliation.
2. How We Use Your Information
We use your personal information to:
- Process, fulfil, pack and deliver your orders
- Send order confirmations, dispatch notices, tracking updates and delivery alerts
- Handle returns, replacements, refunds and cancellations
- Provide customer support and respond to your enquiries
- Verify payments and prevent fraudulent or unauthorised transactions
- Improve our website, product range, pricing and shopping experience
- Send marketing communications, where you have opted in
- Display relevant advertising and measure campaign performance
- Comply with applicable law and enforce our Terms of Service
3. Legal Basis for Processing
We process your personal information where:
- It is necessary to perform our contract with you, such as fulfilling an order
- You have given consent, such as for marketing emails or non-essential cookies
- It is in our legitimate interests, such as preventing fraud, securing our website and improving our services, provided those interests are not overridden by your rights
- We are required to do so to comply with a legal obligation
4. How We Share Your Information
We do not sell your personal information.
We share it only with parties who help us operate our business, and only to the extent required:
| Recipient | Purpose |
|---|---|
| Shopify Inc. | E-commerce platform, order and customer data hosting |
| Payment gateways | Processing payments and verifying transactions |
| Courier partners (Delhivery, Blue Dart, DTDC, Xpressbees, India Post) | Delivering your order — they receive your name, address and phone number |
| Email and SMS providers | Sending transactional and, where opted in, marketing messages |
| Analytics providers (Google Analytics) | Understanding website usage in aggregate |
| Advertising platforms (Google, Meta) | Measuring and delivering advertising, where enabled |
| Review platform (Judge.me) | Collecting and displaying product reviews |
| Professional advisers | Legal, accounting and audit purposes |
We may also disclose information where required by law, court order, or a lawful request from a government or enforcement authority, or to protect our rights, property, safety, or that of our customers.
If BangleCart is involved in a merger, acquisition or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
5. Data Retention
We keep your personal information only as long as necessary:
- Order and transaction records — retained as required for accounting, tax and legal compliance
- Account information — retained while your account is active
- Marketing data — retained until you unsubscribe or withdraw consent
- Website analytics — typically retained in aggregated or anonymised form
When information is no longer needed, we delete or anonymise it securely.
6. Cookies and Tracking
We use cookies and similar technologies to operate and improve our website:
- Essential cookies — enable core functions such as your cart, checkout, login and security. The site cannot function without these.
- Analytics cookies — help us understand how visitors use the site, which pages perform well, and where to improve.
- Marketing cookies — used to show relevant advertising and measure campaign effectiveness.
You can control or delete cookies through your browser settings. Disabling essential cookies will prevent parts of our website, including checkout, from working correctly.
7. Data Security
We use appropriate technical and organisational measures to protect your information, including:
- SSL/TLS encryption across the entire website
- PCI-DSS compliant payment processing via Shopify and our payment gateways
- Restricted internal access to customer data on a need-to-know basis
- Secure, access-controlled hosting infrastructure
No method of transmission over the internet or electronic storage is completely secure. While we work hard to protect your information, we cannot guarantee absolute security.
8. Your Rights
Subject to applicable law, you may:
- Access the personal information we hold about you
- Correct information that is inaccurate or incomplete
- Request deletion of your personal information, where we are not legally required to retain it
- Withdraw consent for marketing at any time
- Object to or restrict certain processing
- Request portability of information you provided to us
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, email info@banglecart.in. We will respond within 30 days. We may need to verify your identity before acting on your request.
9. Marketing Communications
If you have opted in, we may send you offers, new arrivals and promotional updates by email or SMS.
You can opt out at any time by clicking unsubscribe in any marketing email, replying STOP to a marketing SMS, or emailing info@banglecart.in.
Opting out of marketing does not stop transactional messages such as order confirmations, dispatch notices and delivery updates, which are necessary to fulfil your order.
10. Children's Privacy
Our website and products are intended for users aged 18 and above. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact info@banglecart.in and we will delete it promptly.
11. Third-Party Links
Our website may link to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before sharing information with them.
12. Changes to This Policy
We may update this Privacy Policy to reflect changes to our practices, technology, or legal requirements. The revised version will be posted on this page with an updated "Last updated" date. Material changes will be communicated to you where required by law.
13. Contact Us
For any privacy question, request or complaint:
BangleCart
Email: info@banglecart.in
Phone: +91 11-43095611
Hours: Monday to Saturday, 10:00 AM – 7:00 PM IST
Address: Building No. 9, Pragati Market, Ashok Vihar, Phase II, Delhi – 110052, India
